Booking Terms and Conditions

Booking and payment

Bookings are confirmed on receipt of the non refundable deposit. Telephone and internet bookings will be held as provisional bookings for 48 hours only and a deposit must be made through our online payment gateway.

Subject to the acceptance of the booking, you become liable for the full balance of the rental upon arrival. Failure to pay the balance of rent upon the arrival date will be treated as cancellation.

The filling out of the booking enquiry form is your acceptance of our Terms and Conditions.

Cancellations

If full payment is not received upon your arrival date, we reserve the right to cancel the booking. Deposits are non refundable for all cancellations and you are liable for the full hire of the lodge, unless you cancel in writing more than 28 days before the let was due to start.

Insurance

You are strongly recommended to take out Holiday Insurance to cover loss or damage to personal effects and cancellation expenses. We insure our lodge against fire, etc. but under no circumstances can we be held liable for any loss or damage to your luggage, jewellery or other property or personal effects including items left in the strong boxes or safes.

Lodge Rental

This will normally be on a weekly or daily basis. Entry is at 16:00hrs on the day of arrival and ends at 12:00hrs on the day of departure. Where a late arrival is planned it is essential that we are notified in advance otherwise no responsibility will be accepted for any arrivals outside normal office hours. In no circumstances may the number of people occupying the lodge exceed the number shown in the details of the Booking Form. We reserve the right to refuse entry or revoke the booking if this condition is not observed. The hired lodge shall be used solely for holiday purposes and shall not be sub-let. The owner or his agents or employees are allowed entry to the lodge for all reasonable purposes.

Loss or Damage

You are responsible for any loss or damage and extra cleaning incurred as a result of your stay. This will be charged to you and must be reported in order that the item(s) may be replaced before the arrival of the new holidaymaker. The lodge and contents must be kept in a clean and tidy condition by you.

Linen

Sheets/Pillowslips, Towels and Tea Towels will be provided. Beds will be made up to welcome you on arrival.

Lost or forgotten Property

We are happy to forward such items to you subject to payment of postage as required.

Designed and hosted by OSKAM ICT Business Solutions.